News & Information

Influenza A (H1N1) "swine flu" support line for GPs set up to help manage pandemic

A national GP support line for all flu pandemic queries has been set up to help you better manage the rise in swine flu cases.
The helpline for GPs has been established by the Ministry of Health, the Royal New Zealand College of General Practitioners and ProCare Health to provide GPs with dedicated support for queries and updates on the new Influenza A (H1N1) "swine flu".

This new phone line 0800 111 515 will be available to all GPs, beginning tomorrow for GPs in and north of Auckland and early next week for GPs in the rest of the country. The helpline will be staffed by College GPs from around NZ and ProCare, with calls handled via the ProCare GP call centre.  Initially, the helpline will be available from 8am to 6pm. Outside these hours some support will still be available from the helpline. The service will be monitored and adapted in an effort to meet your changing needs and the developing situation.

Members of the public and anyone else concerned about flu are being asked to continue to call Healthline on 0800 611 116, their local DHB public health unit or their own GP.
In addition to the phone line, GP-dedicated information and updates on swine flu pandemic will be available online at www.moh.govt.nz, www.rnzcgp.org.nz and www.procare.co.nz.
Influenza A (H1N1) enquiries from general practice teams can also be emailed to GPfluresponse@procare.co.nz.